This Privacy Policy explains how Kavalsia Inc. (doing business as Kavalsia®; "Kavalsia", "we", "us", or "our") collects, uses, and protects your information when you visit our website, contact us, or opt in to receive communications from us, including text (SMS) messages. By using our site or providing your information, you agree to this Policy.
If you provide your mobile number and opt in by checking the SMS consent checkbox on a Kavalsia Inc. form that carries one, you agree to receive recurring text messages from Kavalsia Inc. about your inquiry, your audit or report, appointments, account, customer care and follow-ups. These are customer care messages only; we never send promotional or marketing text messages. That checkbox is optional: it is never required to submit any form on this site. Every form on this site that collects a mobile number shows one of the following wordings next to the checkbox:
On our discovery call form (kavalsia.com/book.html, step 7 of 7):
"I agree to receive customer care SMS text messages from Kavalsia Inc. about my booking (appointment confirmations, reminders and follow-ups about my request) at the number I provided. This number sends no promotional or marketing messages. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Text STOP to +1 844-387-9642 to opt out, or HELP to +1 844-387-9642 for help. See our Privacy Policy & SMS Terms."
On our free growth audit forms (e-commerce, coaching, SaaS), at the step that asks for your contact details:
"I agree to receive customer care SMS text messages from Kavalsia Inc. about my audit (delivery of my audit and follow-ups about it) at the number I provided. This number sends no promotional or marketing messages. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Text STOP to +1 844-387-9642 to opt out, or HELP to +1 844-387-9642 for help. See our Privacy Policy & SMS Terms."
Mobile opt-in and consent are never shared. No mobile information, SMS opt-in, or consent data will be shared with, sold, or rented to third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all other information-sharing categories described in this Policy, and this information will not be shared with any third parties.
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, CRM, scheduling, email/SMS delivery such as GoHighLevel/Twilio, analytics, and payment processors), strictly to provide services to us and under confidentiality obligations. As stated above, SMS opt-in and consent information is excluded and is not shared with third parties. We may also disclose information where required by law.
We use cookies and similar technologies to operate the site, remember preferences, and understand traffic (including Google Analytics and advertising pixels). You can control cookies through your browser settings and opt out of personalized advertising via Google’s ad settings.
We retain personal information only as long as needed for the purposes described here or as required by law, and we use reasonable technical and organizational measures to protect it. No method of transmission or storage is completely secure.
You may request access to, correction of, or deletion of your personal information, and you may unsubscribe from marketing email at any time (via the link in any email) and stop text messages at any time by replying STOP. To make a request, email hello@kavalsia.com.
Our services are not directed to individuals under 18, and we do not knowingly collect information from them.
We may update this Policy from time to time. The "Last updated" date above reflects the most recent changes.
Kavalsia Inc.
312 Greenwood Dr, Angus, Ontario L0M 1B4, Canada
Email: hello@kavalsia.com
Phone / SMS: +1 844-387-9642
See also our Terms of Service and SMS Terms.